We use Canada Post and USPS via Chit Chats for shipping.
There are 3 options to choose from:
1. *STANDARD shipping - 5-7 business days to Canada and US; 6-12 weeks International*.
2. EXPEDITED - Xpresspost / Tracked Packet - 3-7 business days to Canada & US only
3. ***TRACKED PACKET INT'L
COMPLIMENTARY SHIPPING ON ORDERS $200+ applies to Canada and USA only. No code needed.
- Standard shipping to the US comes with a tracking number but it does not include insurance.
- Standard shipping to International does not come with tracking or insurance. *If you select this option, and your merchandise is lost in the mail, I am unable to provide a refund.* For peace of mind, I highly recommend choosing the Tracked Packet Int'l option at this time.
- You are responsible for any applicable duties and taxes. I am not able to mark orders as gifts.
- Transit times do not include processing time of 3-5 business days for ready to ship items and 2-3 weeks for pre-orders.
PLEASE NOTE: Most carriers are experiencing delays due to COVID. I invite you to contact the carriers directly once you've received a shipping notification as I will have no further updates than what they provide.
As I design and handcraft each bag, I do so with careful attention to detail. I do my very best to provide quality products you will love and I want you to be happy with your purchase. If however, you are not completely satisfied with your order, please contact me within 7 days of receiving your merchandise. I will gladly accept returns.
Item must be in its original packaging and must come with a receipt. Unfortunately, I am unable to refund shipping charges and you are responsible for shipping the item back to me. A refund will be processed after inspection of goods.
All pre-orders/custom-made items are non-refundable as they are cut and printed specifically for you.
All sale items are final.
Sign up to the newsletter
Be first in line for shop updates, new arrivals and limited editions!